Most shops focus only on the metal; we focus on the person. We’ve built our facility in Knightdale to be an antidote to the chaos of an accident by using organized repair planning and steady workflows to give you a predictable, professional experience.
Owner Todd McGee has spent nearly a decade refining a culture of stability and discipline. He believes that leadership isn’t just about managing a shop, but about keeping the repair process consistent so you never have to wonder what’s happening with your car.
Modern vehicles are complex, and you deserve to know yours is being handled by experts. Our I-CAR Gold and Platinum certifications mean we stay updated on the latest safety standards, so you can drive away with total confidence in your repair.
Johnson Auto Body has been a trusted collision repair facility in Knightdale for many years. Under Todd McGee’s leadership, the shop has spent nearly a decade strengthening its reputation, refining operations, and building long-term community trust.
We are an independent, locally owned collision repair facility. That independence allows us to focus on what is best for our customers rather than following corporate production quotas.
We primarily work on modern vehicles, including late-model cars, SUVs, and light trucks. Today’s vehicles require advanced repair knowledge, and our training and equipment are aligned with that complexity.
Our 10,000 square foot facility in Knightdale is designed to handle a high volume of vehicles in an organized and structured way. That space allows us to stage repairs properly and maintain a steady workflow.
Yes. We stand behind our workmanship with a Limited Lifetime Warranty. That reflects our commitment to long-term repair quality and accountability.
We’ve designed our process to remove the mystery and the mess. It begins with a detailed inspection where we document every piece of damage to create a structured roadmap for your car. Your vehicle then moves through defined stages, from structural correction to professional refinishing—with a final quality inspection to ensure everything is restored to our high standards.
Chaos is the enemy of quality repair. By planning every step before the work begins, we reduce confusion and ensure our team has the parts and approvals needed to stay on track. For you, this means a more predictable timeline and a vehicle that is restored with disciplined precision rather than rushed guesswork.
It is common for hidden damage to be found once parts are removed. If this happens, don’t worry—we handle the documentation and coordinate directly with the insurance carrier for you so the process stays moving without adding stress to your day.
Repair planning is the process of fully disassembling and documenting damage before major repairs start. This helps reduce delays, prevents surprises, and ensures parts and approvals are addressed upfront whenever possible.
When required by the vehicle manufacturer or repair standards, scanning and diagnostics are performed using professional tools. Modern vehicles rely heavily on electronics, and proper scanning helps verify that systems are functioning correctly.
Parts availability can affect scheduling. If a delay occurs, we adjust the production plan accordingly and keep you informed so expectations remain clear.
Every vehicle goes through a final inspection process before delivery. This step verifies structural integrity, refinishing quality, and overall repair completeness before the vehicle is returned to you.
Clear communication is part of a smooth repair experience. Our team provides updates as your vehicle moves through the defined stages of repair.
Your safety is the only thing that matters. Even if your car looks okay, hidden structural issues can make it dangerous to drive. We recommend a professional inspection to ensure you and your family stay safe on the road.
This involves the reinforced areas of your vehicle, the “skeleton” that is designed to protect you and your family in an accident. Because even a small shift in alignment can impact how your car performs, we use advanced measuring equipment to verify that your vehicle is restored to its exact original specifications.
Your safety is our ultimate goal. We don’t just fix what you can see; we restore the structural integrity that protects you. Every repair concludes with a rigorous final inspection to confirm that your vehicle is ready to return to the road with its safety performance fully intact.
Even minor-looking accidents can shift structural components. Using professional measuring systems allows us to verify that your vehicle is restored to proper factory specifications for safety and performance.
Yes. Suspension and alignment angles can be affected even in moderate impacts. As part of the repair process, we evaluate related components to ensure proper drivability.
If airbags deploy, they must be properly replaced and related systems inspected according to manufacturer procedures. Airbag systems are critical safety components and require precise handling.
Yes. Systems such as lane departure warning, adaptive cruise control, and collision avoidance rely on sensors and cameras that can shift during impact. Proper inspection and calibration may be necessary.
Sometimes what looks cosmetic can hide deeper issues. A professional inspection provides peace of mind and ensures that no hidden safety concerns are overlooked.
We believe a great repair should be invisible. We use a professional PPG paint system and advanced digital color-matching tools to ensure a seamless blend with your original finish. By using heated downdraft booths, we create a controlled environment that ensures a durable, factory-quality shine.
You want your car to look like the accident never happened. We use advanced color-matching technology and professional PPG paint systems to ensure a consistent, seamless finish that restores your pride in what you drive.
While not required for the repair itself, many drivers choose it as a “success” step to protect their newly restored finish. It’s a great way to keep your car looking better for longer.
Professional refinishing involves proper surface preparation, controlled spray environments, accurate color matching, and correct curing processes. This ensures durability and a consistent finish.
The approach depends on the repair and manufacturer standards. In many cases, blending into adjacent panels ensures a seamless color transition.
We use advanced digital color-matching tools and a professional PPG paint system to achieve accurate color reproduction that blends naturally with your original finish.
Paint curing varies depending on materials and environmental controls. Our heated downdraft booths create a controlled environment that supports proper curing and long-term durability.
When repairs are completed properly and professionally, refinishing restores appearance and helps protect long-term vehicle value.
The most challenging jobs are those involving complex structural correction or multiple damaged panels. While these are the “toughest” for some, our facility is specifically built for this level of work. We use a high-capacity, disciplined workflow to ensure even the most complex repairs are managed with total organization and care.
Yes. These vehicles require a specialized touch due to high-voltage systems. We evaluate every hybrid or electric vehicle individually to ensure we are following the exact procedures required for a safe restoration.
They are certainly more complex, featuring advanced safety sensors and specialized materials. That is why we invest in ongoing training, to ensure your vehicle’s technology and structural integrity are restored to the standards you expect.
Yes. Today’s vehicles use high-strength steel, aluminum, and advanced electronics. Proper repair requires updated equipment, measuring systems, and trained technicians.
High-strength steel must be repaired according to specific procedures to maintain crash performance. Improper handling can compromise safety, which is why training and correct equipment matter.
Yes. Electric and hybrid vehicles contain high-voltage systems. These systems must be handled with proper procedures to ensure safe restoration.
They can be. When multiple panels are affected, structural alignment, panel gaps, and refinishing consistency must all be managed carefully to restore the vehicle correctly.
Vehicle design evolves every year. Continuous education ensures our technicians stay aligned with updated repair standards and safety protocols.
No. You are the hero of this story, which means you have the final say. While insurance companies may suggest certain shops, North Carolina law gives you the right to choose the repair facility you trust most. We work with all carriers to ensure your vehicle is restored to our professional standards.
Yes. Navigating a claim can feel like a second job. We assist with the documentation and coordination so you don’t have to spend your day on the phone with insurance adjusters.
We know being without your car is a major disruption to your life. The timeline depends on parts and insurance approvals, but our organized production planning is designed to eliminate unnecessary delays and get you back to your routine as quickly as possible.
Yes. North Carolina law allows you to choose the repair facility you trust. We work with all carriers to help facilitate the repair process.
A DRP is a Direct Repair Program relationship with an insurer. A customer-choice repair means you selected the shop independently based on trust and reputation.
We recommend contacting our team to coordinate your estimate so we can provide proper attention and scheduling.
Initial estimates are based on visible damage. If hidden damage is discovered during disassembly, supplemental documentation may be required and submitted to the insurance carrier.
It is helpful to bring your insurance claim information, vehicle registration, and any documentation provided by your carrier so we can assist you efficiently.
